FAQs

Sizing

Q: What size should I order?
 A: Please refer to the size chart. 

Q: What if I fall in between sizes?
 A. If you are in between sizes order a size up.

Shipping

Q: How long does shipping take?
 A: Due to the custom nature of my products please allow 15 business days for your item(s) to be created plus an additional 2-3 days for shipping.  **Please allow 5 business days for delivery of Ready to Ship items.

Q: How much is shipping?
 A: Shipping is FREE!

Q: What provider do you use?
  A: All items are shipped via USPS Priority Mail (2-3 day delivery).

Returns/Exchanges

Q: I ordered the wrong size can I return/exchange my item?
 A: Though every effort will be made to ensure that you are pleased with your purchase due to the handcrafted nature items purchases are non-returnable.

Custom Orders

Q. Do you create custom orders?
 A: Yes I do. Please submit your request to the custom request page. Please be a specific as possible and include pictures. 

Contact

If you have any questions or suggestions please visit the custom requests page or email tiffany@tipstitched.com.

Feedback is encouraged!

Please allow 24 hours for a response.

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